Dan Gillmor has a thoughtful post today – In Blogosphere, Honor Should Rule – that offers some very practical guidelines and links for helping establish and enforce standards for online commentary. As we ramp up for more and more conversation and interactivity at our sites, these issues will become even more important.
I was especially interested in the set of "community guidelines" available online at blogher, an association of female bloggers.
And I've always liked the metaphor that suggests moderators of online forums should think of themselves as saloon keepers: you want people to come in, make noise, argue and even get rowdy – but when they start spitting on the floor or hurting people, throw 'em out.
P.S. Apologies for lack of posting in recent days. It got busy around here. (Still is).